Terms & Conditions

Website terms and conditions

This website is managed and owned by Make Ready.

Make Ready maintains Makereadyevents.co.uk (the “Web Site”) for informational purposes only. Please read this agreement carefully before using the Web Site. Access to this Web Site is subject to the terms and conditions set forth below. Your use of the Web Site signifies your acceptance of this agreement. If you do not agree to comply with this agreement, please do not use the Web Site.

Make Ready reserves the right to make changes in the programs, policies, products and services described in this Web Site at any time without notice. A user who uses, or makes decisions based on information contained in this Web Site does so at the user’s own risk. By accessing this Web Site, the user agrees to hold Make Ready and its affiliates harmless against any claims for damages arising from any decisions that the user makes based on such information.

Make Ready can be contacted at: 14 Clare Cottages, Bletchingley, Surrey RH1 4RE

Limitation of Liability

Under no circumstances shall Make Ready and/or its subsidiaries be liable for any damages, direct, special, incidental, consequential, punitive or exemplary or otherwise, that result from the use of, or the inability to use, the materials on this Web Site, even if Make Ready or an authorised representative has been advised of the possibility of such damages.


(If the Hirer is in any doubt as to the meaning of the following, a representative from Make Ready should be consulted before signing).

1.1 THE HIRER will, during the period of the hiring, be responsible for the supervision of the equipment (unless supervision is provided by Make Ready), its care, safety from damage however slight or change of any sort, and the behaviour of all persons of all ages using the equipment whatever their capacity, including proper supervision of children to ensure children under school age use the equipment separately to older children or adults. The Hirer acknowledges that he has read and understands any relevant operating and safety instructions supplied with the equipment. Make Ready excludes any liability for injury loss or damage caused to any person using the equipment contrary to the terms and conditions of this Contract.

1.2 IN ALL HIRING CONTRACTS a refundable bond in the form of cash or cheque is required. Such bond to be returned to the Hirer after 72 hours of return of the goods, unless the hired equipment, any accessories or trailer(s) have been damaged or lost during the period of hire and in such circumstances the said bond will be utilized in discharge of or in part payment of those repairs/replacements. The Hirer shall indemnify Make Ready for the full cost of repair of any damage done to any equipment howsoever arising, which may occur during the period of the hiring as a result of the hiring.

1.3 THE HIRER shall not use the equipment for any purpose other than that described in the hiring agreement, and shall not sub hire or use the equipment or allow the equipment to be used for any unlawful purpose or in any unlawful way,

The proposed operating site for the equipment is clear of any obstacles that may prove to be a hazard for the safe operation of the equipment and clear of any underground services (gas/electricity /water). Make Ready cannot be held responsible for any damage caused to underground services by the erection of any supplied equipment.

1.4 THE HIRER will provide a level site for all equipment supplied.

1.5 THE HIRER shall be deemed to have inspected the equipment, (accessories and trailer(s) if supplied) and to have agreed that it is supplied in good condition unless he brings to the attention of Make Ready within two hours of coming in to possession of the equipment any faults noted by the Hirer. Any fault not reported within this time will be deemed to be the responsibility of the hirer.

1.6 PUBLIC LIABILITY INSURANCE is excluded in its entirety following any claim or injury to any third party or employee whether directly or indirectly related to the use of drugs and/or alcohol.

1.7 IF THE HIRER wishes to cancel the booking for whatever reason, the following cancellation charges will become payable.

Within 4 weeks prior to the event date 50% of the contract total

Within 2 weeks prior to the event date 100% of the contract total

All cancellations or changes in booking must be notified in writing and will only be accepted from the franking date of the envelope upon receipt at our offices.

1.8 IN THE EVENT of an accident occurring, full written details must be recorded including, name and address of injured party, circumstances of accident, date and place of incident and a copy of the report to be sent to Make Ready.

1.9 AT THE END of the hiring the Hirer shall be responsible for leaving the equipment in a clean and tidy condition otherwise Make Ready shall be at liberty to make an additional charge. If the Hirer fails to return the equipment in a clean and tidy condition Make Ready are entitled to levy a further charge of £25.00 per unit for the cleaning and servicing of the equipment.

1.10 IN THE EVENT of the equipment or any part thereof being rendered unfit for the use for which it has been hired, Make Ready shall not be liable to the Hirer for any resulting loss or damage whatsoever. Any refund offered for unusable equipment will be entirely at the discretion of Make Ready and will be made in writing before any payment will be made.

1.11 Make Ready cannot be held responsible for the weather.

Terms Of Hire


The “Client” means the person/s, organisation or company booking the equipment, act or entertainment with the “Company”.

The “Company” means Make Ready.



2.1 All equipment remains the property of the company at all times.

2.2 By placing an order with us either verbally or via e-mail regardless of whether a booking form has been returned or deposit paid it is deemed that the customer has read, understood, fully agreed to and is bound by all our contract terms and conditions of hire.

2.3 In the event of traffic or other uncontrollable circumstances preventing us from being able to fulfil our contracted obligations our liability shall be limited to a refund of any monies paid in relation to the contracted event or a pro rata reduction in the hire fee in the event of delayed start. No further compensation will be paid irrespective of any loss of earnings.


Prices, Deposit & Balance Payments 

3.1 All hires are subject to a deposit of at least 25% (Deposit is non refundable).

3.2 The balance to be paid in full and cleared 14 days prior to the event start date unless approved .

3.3 Terms for approved account clients will be strictly 30 days from invoice date unless agreed in writing by the company.

3.4 Advertised prices are subject to change without prior notification.

3.5 The company reserves the right to charge interest on all overdue accounts at 2% above its banker’s current interest rate.

3.6 All prices are subject to VAT at the current rate.

3.7 Make Ready cannot be held responsible for bad weather, no refunds are given for bad weather.



4.1 Any cancelled order is subject to the following cancellation charges Please see contract for terms



5.1 All goods remain the property of the company at all times.

5.2 The company reserve the right to amend or alter any product specifications without prior notice.


Site Location, Facilities & Conduct

6.1 Hired equipment will be set up in one location only as agreed on arrival and will not be moved once unloaded.

6.2 The company reserve the right to refuse delivery if the venue or site is deemed to be unsuitable by our delivery personnel or if the client has failed to notify the company of any delivery obstructions such as stairs, hard standing (unless indoors) or excessive loading distances from our vehicle to the installation site. In such a case no refund will be given and the full hire fee will be due.

6.3 The client is responsible for ensuring that suitable security and crowd control measures are in place prior to start of event.

6.4 The company reserves the right to cease operation and remove hired equipment from site if at any time a representative of the company feels that guests or clients conduct endangers the safety of the guests, clients, themselves or the safety of the hired equipment. At no time will any level of abuse against our staff be tolerated. In all such cases no refund will be given and full

Contracted fees will be due to the company.


Liability & Insurance 

7.1 The client agrees to indemnify the company for any damage or theft of the company’s equipment whilst on hire.

7.2 The company accept no liability for any damage or loss of personal property and or any injury arising from the use of the hired equipment. .

The proposed operating site for the equipment is clear of any obstacles that may prove to be a hazard for the safe operation of the equipment and clear of any underground services (gas/electricity /water). Make Ready cannot be held responsible for any damage caused to underground services by the erection of any supplied equipment


Staffing of Equipment

  1. If Make Ready are staffing any Equipment, running over 4 hours, staff will be required to take a break of 15 to 30 minutes, depending on times running.